Supplier Evaluation Criteria

Creating a Supplier Evaluation Criteria checklist ensures consistency and thoroughness in selecting and maintaining supplier relationships. Here’s a comprehensive supplier evaluation criteria checklist:

Supplier Evaluation Criteria Checklist

1. General Information

• Supplier name, address, and contact information
• Business type and years in operation
• Certifications (ISO, industry-specific)
• Ownership and financial stability

2. Product/Service Quality

• Adherence to specifications
• Consistency and reliability in quality
• Quality assurance processes and certifications
• Complaint resolution and returns process

3. Pricing

• Competitiveness of pricing
• Transparency in cost breakdowns
• Payment terms (net 30, net 60, etc.)
• Discounts for volume purchases

4. Delivery Performance

• On-time delivery rate
• Lead times and flexibility
• Handling of urgent orders
• Shipping/delivery costs

5. Capacity and Capability

• Ability to scale production to meet demands
• Technical expertise and innovation
• Availability of backup resources

6. Compliance

• Adherence to industry regulations
• Ethical sourcing and labor practices
• Environmental sustainability policies
• Liability insurance

7. Communication and Responsiveness

• Ease of communication (email, phone, meetings)
• Responsiveness to inquiries and issues
• Proactive sharing of updates (delays, changes)
• Customer service quality

8. Financial Stability

• Supplier’s creditworthiness
• History of timely payments to subcontractors
• Stability in financial reports over time

9. Location and Logistics

• Proximity to your business
• Compatibility with your shipping methods
• Warehousing and inventory management options

10. Risk Management

• Contingency plans for supply disruptions
• Insurance coverage for liabilities
• Backup supplier options

11. References and Reputation

• Reviews from existing clients
• Case studies or testimonials
• Supplier’s reputation in the industry

12. Added Value

• Technology adoption (ERP, automated tracking, etc.)
• Training or support provided
• Unique offerings or differentiators

Evaluation Scoring

Use a scoring system (e.g., 1–5 or 1–10) for each criterion to make informed decisions. Adjust weightings based on priorities for your business, such as quality, cost, or sustainability.

Using eAuditor for Supplier Evaluation Criteria is a smart way to digitize and streamline the process. Below is a checklist tailored for use in eAuditor, allowing for real-time scoring, documentation, and data analysis:

Supplier Evaluation Checklist for eAuditor

General Details

• Supplier Name: (Text Input)
• Evaluator Name: (Text Input)
• Evaluation Date: (Date Picker)
• Evaluation Location: (Text Input)

1. General Supplier Information

• Supplier is certified and licensed to operate. (Yes/No/Comments)
• Financial stability is verified. (Yes/No/Comments)
• Supplier has been in operation for more than [X] years. (Yes/No/Comments)

2. Product/Service Quality

• Products/services meet required specifications. (1–5 scale)
• Quality control processes are documented and adhered to. (1–5 scale)
• Consistency of product/service quality. (1–5 scale)
• Effective process for handling defects or complaints. (Yes/No/Comments)

3. Pricing

• Prices are competitive compared to market standards. (1–5 scale)
• Payment terms align with company needs. (Yes/No/Comments)
• Discounts or benefits for bulk orders are available. (Yes/No/Comments)

4. Delivery Performance

• Supplier meets agreed delivery deadlines consistently. (1–5 scale)
• Packaging is secure and appropriate for products. (1–5 scale)
• Flexibility for urgent or custom orders. (1–5 scale)

5. Capacity and Capability

• Supplier can meet current and projected demands. (1–5 scale)
• Technology and resources align with requirements. (1–5 scale)
• Supplier offers innovative solutions to improve operations. (Yes/No/Comments)

6. Compliance and Sustainability

• Supplier adheres to industry standards and legal requirements. (1–5 scale)
• Ethical practices in sourcing and labor are observed. (1–5 scale)
• Environmental sustainability policies are in place. (1–5 scale)

7. Communication and Responsiveness

• Supplier responds to queries promptly. (1–5 scale)
• Regular updates are provided proactively. (Yes/No/Comments)
• Communication channels are clear and efficient. (1–5 scale)

8. Financial and Risk Management

• Supplier is financially stable (creditworthiness verified). (1–5 scale)
• Contingency plans are in place for supply disruptions. (Yes/No/Comments)
• Adequate insurance coverage for liabilities. (Yes/No/Comments)

9. References and Reputation

• Positive feedback from current or past clients. (1–5 scale)
• Supplier has a good reputation in the industry. (Yes/No/Comments)

10. Overall Performance

• Supplier has demonstrated reliability and consistency. (1–5 scale)
• Added value through services, technology, or support. (Yes/No/Comments)

Additional Features for eAuditor

• Photo Attachments: Add images of products, certificates, or delivery conditions.
• Digital Signatures: Include signatures of the evaluator and supplier representative.
• Action Plans: Log non-compliance issues with corrective actions.
• Automated Scoring: Assign weightings for each section to generate a total score.