eAuditor Audits & Inspections

Last updated: October 31, 2024

Create and update report layouts

Learn how to create and update report layouts via the web app and the mobile app.
What are report layouts?
Report layouts are configurations you can create to hide or show the information most important to you in your inspection reports. Using report layouts, you can also create email templates to pre-fill email recipients and message bodies to help your frontline users send off inspection reports while out on-site with ease.
What you'll need
Report layout types

You can create, edit, or delete report layouts for either a specific template or for all templates within an organization. Depending on what action you want to take on a report layout, you may require certain permissions and template access levels:

  • Report layouts for specific templates: You must have the “Conduct, edit” template access level at a minimum.

  • Report layouts for all templates: You must have the “Conduct, edit” template access level at a minimum for at least one template in your organization and the “Templates: Report layouts” permission.

Create a report layout
Update a report layout
Layout settings and email template
When you create or update a report layout, you’ll come across the following filters and settings to help customize your inspection reports:
Style-related settings
Setting Description
Cover page
(Premium and Enterprise plans only)
The option to upload a cover page that is specific to a report layout. We recommend uploading an image that is A4-sized (3508 x 2480 pixels) and no larger than 5 MB. Images that are too tall or wide will be squeezed to fit A4 dimensions.
Logo The option to upload a logo that is specific to a report layout. We recommend uploading a file that is within 900 x 400 pixels and no larger than 5MB. The template logo will be used if no report layout logo is uploaded.
Page size The option to export reports with A4 (21 x 29.7 cm or 8.3 x 11.7 inches) or US letter (21.6 x 27.9 cm or 8.5 x 11 inches) sizing. The default size setting is A4.
Thumbnail size
(Premium and Enterprise plans only)
The option to choose the size of image thumbnails under each question.
Photo resolution The option to choose the resolution of images.
Content-related filters and settings
Filter/Setting Description
Footer The option to include or not include a footer with page numbers for reports. You also have the option to show inspection titles in the footer and display additional information with a maximum of 100 characters. If an inspection's title exceeds one line, it'll be automatically trimmed.
Table of contents The option to include or not include a table of contents at the beginning of reports.
Page break The option to remove breaks between pages to save space on your reports.
Flagged responses The option to display or omit flagged responses throughout reports and on the title page, or the "Flagged responses" summary page.
Actions The option to display or omit actions throughout reports and on the title page, or the "Actions" summary page.
Disclaimer The option to include or not include a disclaimer at the beginning of reports. You also have the option to customize the disclaimer if turned on.
Inspection results The option to display or omit inspection pages from reports. If the report layout is template-specific, you also have the option to display or omit specific pages from reports. Keep in mind that this does not remove the "Flagged responses" and "Actions" summary pages if both are turned on.
Media summary The option to choose the size of images for the media summary in your PDF and Word reports.
Scores The option to display or omit all scores from reports.
Instructions The option to display or omit template instruction fields from reports.
Unanswered questions The option to display or omit all unanswered questions from reports.
Checkboxes The option to display or omit checked and unchecked responses from reports.
Email template fields
You can set up templates as part of report layouts to pre-fill email recipients and message bodies when users email inspection reports via the mobile app’s “Send PDF” and “Send Word” options.
Field Description
To: The email recipients to pre-fill.
Cc: The carbon copy (Cc) email recipients to pre-fill.
Bcc: The blind carbon copy (Bcc) email recipients to pre-fill.
Subject: The email subject to pre-fill. You can use the formatting options to pre-fill inspection details.
Email body The email body to pre-fill. You can use the formatting options below to pre-fill inspection details.

The following formatting options can be used in the “Subject” and “Email body” fields to dynamically pre-fill inspection details:

  • [TemplateTitle]: The template title. For example, “Office Risk Assessment”.

  • [InspectionTitle]: The inspection title. For example, “Surry Hills / 20 Jul 2020”. Learn more about how to customize your inspection title for each template.

  • [InspectionDate]: The date and time the inspection was completed, in yyyy-Month-dd hh:mm XM format. For example, “2020-Feb-26 5:31 AM”.

  • [Score]: The inspection score in percentage. For example, “80%”.

Please note that the formatting options must be entered in the outlined uppercase and lowercase to work. For example, “[Score]” must be used with an uppercase “S”.

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