Customize my account notifications
Learn how to customize your eAuditor account notifications via the web app and the mobile app.
What are account notifications?
It’s important to know of any tasks that need to be completed. With eAuditor, you can receive notifications via email, text message (SMS), or push on the web app as well as the mobile app, and customize what events to get notified on.
What you'll need
- Any eAuditor Plan
- Web app
- Any seat type
- If you have "Platform management: Users" permission, you can also adjust notifications for your users.
- If you installed the mobile app for the first time and want to receive push notifications, you'll need to tap Bell icon at the upper right of your Home screen to receive the prompt to turn it on or manually turn on push notifications on your Android or iOS device. This isn't required for devices running Android 12 or below.
Customize notifications
1. Log in to the web app.
2. Click your username on the lower-left corner of the page and select My Profile.
3. Click Settings iconSettings on the upper-right of the page.
4. Select Notifications at the top of the page.
5. Click Pencil iconEdit and customize your notifications accordingly.
6. Click Save changes at the bottom of the page.
1. Open the mobile app.
2. Tap your user profile icon at the upper-right corner of your screen.
3. In the pop-up menu, select Settings iconSettings.
4. Scroll to the “Notifications” section.
5. Select the notification channel and customize your notifications accordingly.
- If you want to receive SMS notifications, you'll need to add your mobile number to your account and verify it. In compliance with Malaysian law, SMS notifications are not supported for Malaysian phone numbers. In the future, we plan to restore support for users with Malaysian phone numbers so they can still receive SMS notifications while complying with local laws.
Frequently asked questions
Currently, the in-app notification list only displays notifications for certain features based on your site and group membership. We plan to support showing all notifications in the in-app notification list in the future. If this is an important feature for you, please let us know by providing your feedback.
If you’re having trouble receiving push notifications, they might be turned off for the eAuditor mobile app in your device’s settings. Learn how to enable push notifications for mobile apps on Android and iOS devices.
If you’re having trouble receiving email notifications, please ensure your inbox spam filter or firewall is not blocking emails from “notification@eAuditor.com”.