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eAuditor updates

Last updated: March 10, 2025

FAQ: Free Plan changes

Learn more about the changes to the eAuditor Free Plan and take a look at the answers to some of the frequently asked questions about these updates.

What are the changes to the Free Plan?
Template limit
Organizations on the Free Plan can create and download as many templates as they need. However, only the 5 oldest templates will remain active and available for unlimited inspections. Any new templates created or downloaded will be locked and can only be used for inspections on a Premium or Enterprise Plan.
Template and inspection access rules

Managing access rules for templates and inspections is no longer available on the Free Plan. Instead, all users will have the following default access:

  • Templates: “Conduct, edit” access level.

  • Inspections: “View, edit” access level.

Analytics

We’re bringing Analytics to the Free Plan! This simplified version of Premium Analytics gives free teams access to the following features:

  • Dashboards: View your Actions, Issues, and Inspections data with 3 default dashboards.

  • Filters: You can filter your dashboard by selecting a predefined date range, setting a period interval, or filtering by relevant groups and sites. You can also apply filters to charts for more relevant results.

  • Downloading charts: You can download an Analytics chart as an image in PNG or JPG format. If your chart type supports legends, you can also turn the “Remove legend” setting on or off to make the data more relevant to you.

Frequently asked questions
Only the 5 oldest templates will remain active. Any additional templates will be locked, and you won’t be able to use them for inspections unless you upgrade again.
No, you can’t choose which templates stay active or become locked. On the Free Plan, only your 5 oldest templates remain active and available for inspections. Any additional templates will be locked unless you upgrade.
Yes, you can still edit locked templates, but they cannot be used for inspections unless you upgrade.
To make more templates active, you can either upgrade to a Premium or Enterprise Plan or archive older templates that are currently active to make room for new ones.
Access rules for all templates in your organization will be replaced, giving all users the “Conduct, edit” access level. Access rules for all inspections in your organization will remain unchanged, but they can no longer be edited.
No, dashboard customization is only available on Premium or Enterprise Plans.
Analytics in the Free Plan provides limited filtering options. To access historical data beyond the predefined ranges, you’ll need to upgrade to a Premium or Enterprise plan.

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