Go live with eAuditor
Learn more about free eAuditor resources that offer assistance and guidance to your team.
Now that you have successfully rolled out eAuditor to your team, it’s time to send some supplementary resources to assist them in case they get stuck at any point. As with any platform, there is a learning curve, so it’s important for them to know where and how to request help.
eAuditor Support Team
Our eAuditor Support Team will be here to help you learn and find answers about eAuditor. We have offices across the globe, including Kansas City, Manchester, Sydney, and Townsville. Our team is available for 24-hour support via email and live chat (mobile app, web app, and website) when needed.
- Did you know there are answers and solutions you can explore in the eAuditor Help Center? We have comprehensive guides you can read on the go to elevate your experience with ease.
- Live chat and email support are limited during weekends.
Contact via live chat
Open the mobile app.
Tap Home at the bottom of your screen, then tap your user profile icon at the upper-right corner.
In the pop-up menu, select Live chat with support.
Log in to the web app.
Click Help on the lower-left corner of the page and select Live chat with support.
Click on an existing conversation or New Conversation to start a new conversation.
Go to any safetyculture.com website.
Click on the lower-right corner of the page.
Click on an existing conversation or New Conversation to start a new conversation.
Contact via email
Email the eAuditor Support Team at info@eauditor.app, and the team will get back to you as soon as they are available.
Contact via phone call
To find the best phone number for your region, log in to live chat and our team will guide you. Please note that support is provided in English only.
- Phone support availability is from Sunday 21:00 UTC to Friday 22:00 UTC. Local and national telephone rates may apply.